Fbaja's Privacy Policy — Our commitment to protecting your data

When you use the fbaja website or mobile app, certain information is naturally shared with us. This Privacy Policywe clearly set out — what data is collected, why it is collected, and how it is kept secure.

This policy applies to all fbaja services. By using fbaja, you confirm that you have read and agree to this Privacy Policy.

Fbaja may collect the following types of information:

We collect only the information that is strictly necessary. No excessive or irrelevant data is ever requested.

Fbaja collects information in the following ways:

• Directly from you: During registration, KYC uploads, support interactions, and payment processing.
• Automatically: Device and connection information collected via cookies and log files as you browse the site.
• Via third parties: Necessary information received from payment gateways and identity verification providers.
• From gaming activity: Play duration, bet amounts, and game results are recorded automatically.

Fbaja uses your information only for the following purposes:

• Account Management: Registration, login, password reset, and profile updates.
• Payment Processing: Processing deposits and withdrawals securely.
• Security: Detecting fraud, preventing multiple accounts, and protecting against cyber threats.
• Legal Obligation: Regulatory reporting and compliance with AML (Anti-Money Laundering) requirements.
• Service improvement: Analyzing which games and features are used most to improve your experience.
• Responsible Gaming: Identifying unusual gaming patterns to provide timely support.
• Contact: Sending important updates, transaction confirmations, and support responses.
• Marketing (optional): Sending promotional offers and updates with your consent — which you can withdraw at any time.

Fbaja may share data with the following parties under limited circumstances:

• Payment Providers: bKash, Nagad, and other payment gateways — solely for completing transactions.
• Identity Verification Providers: Licensed verification services for the KYC process.
• IT Service Providers: Server hosting and cybersecurity providers — all bound by the same fbaja privacy policy.
• Law enforcement agencies: By court order or legal obligation — only the minimum necessary information.
• Business succession: In the event of any merger or acquisition involving fbaja, you will be notified in advance.

Your consent will be obtained before your information is shared for any purpose beyond those listed above.

Cookies are small text files stored in your browser. fbaja uses three types of cookies:

• Essential cookies: For login sessions and security — these cannot be disabled.
• Functional cookies: Remembers your language, theme, and other preferences.
• Analytics Cookies: To understand which parts of the site are used most — you can disable these at any time.

You can delete or block cookies at any time through your browser settings. However, disabling essential cookies may affect how the site functions.

Fbaja uses industry-standard security measures to protect your data:

• 256-bit SSL/TLS Encryption: All data transmissions are encrypted.
• AES-256 storage encryption: All sensitive data stored in our databases is encrypted.
• Two-Factor Authentication (2FA): An additional layer of security on your account.
• Firewall & DDoS Protection: Protecting our servers from cyberattacks.
• Regular audits: Regular testing conducted by third-party security specialists.
• Restricted Access: Only authorized personnel have access to the data they need.

Retention periods vary depending on the type of data:

Once the retention period ends, data is securely deleted or anonymized.

As an fbaja member, you have the following rights over your personal data:

To exercise any of these rights support@fbaja.wsSend us an email at. We typically respond within 30 days.

Fbaja is strictly for users aged 18 and above. We never knowingly collect personal information from minors.

Age is verified at the time of registration. If a member is found to be under 18, their account will be immediately closed and all associated data will be deleted.

If you become aware that a minor is using fbaja, please notify us immediately.

Fbaja reserves the right to update this Privacy Policy at any time. When changes are made, the revised date will be displayed at the top of the page. For significant changes, you will be notified via email or in-app notification.

Continuing to use fbaja after any changes have been made will be considered your acceptance of the updated policy. We recommend reviewing this page periodically.

For any questions, requests, or complaints regarding our Privacy Policy, please reach out through the following:

• Email: support@fbaja.ws
• Live Chat: Click the chat button at the bottom right of the site.
• Support is available 24/7, fully in English.

Data protection requests are typically processed within 30 business days. For complex cases, additional time may be required — you will be informed in advance if so.